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Cancellation Policy
You may cancel your retainer subscription at anytime by informing your Dedicated Account Buddy (Project Manager) and we'll cancel all future billing. You may also request to cancel your subscription by emailing

After we are informed of your desire to cancel, you will remain an active Video Buddy client through the remaining term of your current billing cycle and we will continue to work any projects that you have in queue up until your final day as an active client. The end of your billing cycle is one day prior to the date that the subscription would have been renewed.

Video Buddy reserves the right to cancel your account, along with any future billing, for any reason at any time. If we cancel your subscription, you may still utilize the service through the end of your current billing cycle. The end of your billing cycle is one day prior to the date that the subscription would have been renewed.

Satisfaction & Money Back Guarantee Policy
We guarantee you will love our service or we'll give you a 100% refund of your subscription fee should you decide to cancel within 14 days of your initial signup date. You may cancel for any reason. To request a refund, simply contact your Video Buddy Project manager or send an email to

Refund Policy
With exception to our initial 14-day money back satisfaction guarantee, no partial refunds will be issued for the current or any prior billing cycles at the time of cancellation.
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I've delivered over 10,000 videos to my Virtual Video Coach clients and every single one of them have been produced by the Video Buddy Team!  I look at you guys as a partner, not a vendor.

Greg Rollett

VideoBuddy has been an incredible resource for us. We needed a collaborative, comprehensive talented video department that would act as an extension of our team -- quickly turning around all the amazing content we have in a variety of different formats, so we can really amplify reach + consumption. The VideoBuddy team works quickly, produces standout content and always has projects in queue for us. If we have something urgent that needs to get taken care of quickly, it jumps to the top of the line, no questions asked. They are a dream team!

Lauren Powell
Bixa Media

We use Video Buddy to help create snackable video content for our audience and for Facebook Ads. We love this service. Video Buddy helped turn our 60 minute livestreams into several 1-3 minute clips that had actual production value and looked great. There is no way we would have been able to do what they did ourselves. I was also very impressed at how involved the project managers were with the success of our content creation. I would highly Video Buddy to anyone who creates video content for social media. Two thumbs up!

Adrianne Dorison